eTutoring is open and will remain available until the end of the Fall 2014 semester.
TCNJ is a partner in the Northeast eTutoring Consortium, which offers online tutoring in:
• Math (basic through calculus)
• Research Methods and Information Literacy
Students using eTutoring services are expected to observe TCNJ’s Academic Integrity Policy. See https://www.google.com/url?q=http://policies.tcnj.edu/policies/viewPolicy.php%3FdocId%3D7642&sa=U&ei=WB_RU6bbJqrIsAS044HwDQ&ved=0CAUQFjAA&client=internal-uds-cse&usg=AFQjCNHxecTCXQUTg8NfVbtzGVrkJzHO7w
eTutoring Services Available:
Online Writing Lab Submit a draft to a tutor, ask for specific feedback, and receive your work back with a tutor’s comments generally within 24 to 48 hours. You may submit a maximum of THREE (3) drafts per paper.
Live Tutoring via eChat Meet online with a tutor in one-on-one tutoring sessions for Math, Science, Accounting, and Info Literacy/Research Methods via a fully interactive, virtual online environment.
Offline Questions allow you to leave a specific question for an eTutor, who will respond within 48 hours.
IMPORTANT FAQs ABOUT eTUTORING
QUESTIONS ABOUT GETTING STARTED USING eTUTORING
Q: How do I login to eTutoring?
A: Go to login page https://www.etutoring.org/login.cfm?institutionid=406&returnPage=
Click on: Student Login
Login with yourPAWS username and PAWS password
The first time you login to eTutoring, you must
READ the eTutoring Terms and Conditions
ACCEPT the Terms and Conditions by checking “I agree to all terms and conditions” box
After you have accepted the Terms and Conditions, click on one of the eTutoring Resources on the welcome page and follow the steps to choose
live echat for content
submit an offline question
submit a draft with questions for feedback
Each subsequent time you login, you will go straight to the welcome page to select your service.
Q: How do I use eChat for course content?
A: Weekly Tutor Schedules are available on the lower right-hand bottom of the eTutoring consortium Welcome page after you login. You’ll see colored tutor icons will indicate the tutors’ schedules and their subjects. Click the icon of the tutor you wish to chat with.
Q: What if a tutor isn’t available for eChat?
A: You can leave a message through Offline Questions. You will receive an answer within 48 hours.
QUESTIONS ABOUT LOGIN & PASSWORD
Q: Do I need to manually change my eTutoring username and password each time I change my PAWS username and password?
A: No. When you reset your PAWS username and password, your eTutoring login will automatically reset.
Q: What do I do if I forget my password?
A: Just as you would if you forget your PAWS password, go to the TCNJ password management page: http://account.pages.tcnj.edu/
Q: What do I do if I have trouble logging in to eTutoring?
A: Contact TCNJ’s Campus eTutoring Administrator:
Diane Gruenberg email@example.com OR Nina Simpson firstname.lastname@example.org
Q: What do I do if I’m having trouble with the eTutoring platform after I log in?
A: If you need technical assistance with the eTutoring platform itself, please go to http://esupport.ctdlc.org.
GENERAL QUESTIONS ABOUT e-TUTORING
Q: Does eTutoring replace face-to-face tutoring?
A: eTutoring supplements in-person tutoring services available in The Tutoring Center, 101 Roscoe West Mondays-Thursdays 9 am-7 pm and Fridays 9 am-5 pm.
Q: How often can I use eTutoring?
A: For Offline Question services in course content, you are permitted TWO submissions at a time waiting for a response.
For Writing, you are permitted to have drafts of TWO papers submitted and waiting for a response at the same time. You may submit THREE DRAFTS per PAPER.
Q: What happens if I use eChat or submit questions and papers more than allowed?
A: Students exceeding maximum usage will have access to eTutoring deactivated. If your account is deactivated due to over-submission, you must request reactivation by speaking in person with the eTutoring Administrator in the Tutoring Center, 101Roscoe West: Diane Gruenberg email@example.com OR Nina Simpson firstname.lastname@example.org